![]() Or reach out directly to Samsung Support at 1-80.Īny questions regarding Exchanges, Refunds, or additional accommodations would need to reach out directly to Samsung Support at 1-80 or one of the following digital methods: Click here for more details: or call 1-86.įor service information or to set up repairs: ![]() Protect your device from life’s mishaps plus get 24/7 Expert support to make your digital life easier. Insurance is a great thing to have with your carrier, but you may want to check out our exclusive option, Samsung Care +. We understand that life happens sometimes. Samsung Care + (FKA Premium Care) concerns/Inquiries: We have a specialized team on standby that will guide you through the best resolution for any concerns regarding these matters. We certainly understand the importance of both of these unique Samsung features. Samsung Health or Samsung Account-Related concerns or inquiries: For questions or concerns with using the Samsung Pay/Wallet app, please reach out to Samsung Pay at 1-84.įor additional information, check out the FAQ's here: Upgrade to Samsung Wallet now to get all the new features and the simplified app experience. ![]() Samsung Pay is now part of Samsung Wallet. Samsung Wallet / Samsung Pay / Samsung Pass You can also check out this link that may answer some questions regarding financing. For these types of questions and concerns, you will need to reach out to the E-Commerce team directly by calling 1-85. There may be many questions regarding financing, pre-orders, order processing, shipping, delivery, trade-ins, order refunds, and returns. We understand the excitement and anticipation when purchasing your new Samsung products. Sales/Orders/Finance/Trade-In Concerns or Inquires: The following scenarios can be found below: As you may or may not be aware, our community is a peer-to-peer support channel, while you will find great information and education on product inquiries there are some things that will need this direct support from Samsung. Hello everyone and welcome to the Community! We are so happy to have you here.
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